Refund Policy

Thank you for shopping with Faye’s Finds! We take great pride in the craftsmanship of our jewelry and want you to be fully satisfied with your purchase. Please review our refund policy below:

All Sales Are Final
Due to the handmade nature of our jewelry, all sales are considered final. However, we do offer refunds under specific circumstances:

Damaged Items
If your jewelry arrives damaged, we are happy to process a refund or send a replacement. To qualify for a refund, evidence of the damage must be submitted within 36 hours of receiving your package. Please email photos of the damage, along with your order number, to refunds@fayesfinds.com.

Refund Process
Once we review and approve your refund request, we will provide you with a postage label to return the damaged item(s). After we receive the returned item(s), we will process your refund or send a replacement, depending on your preference. Please note that refunds are processed on a case-by-case basis.

By making a purchase, you acknowledge and agree that all sales are final, except in the case of damaged items as outlined above.

Thank you for your understanding and support!